An all-inclusive end-to-end business solution that provides precise estimate, billing with integrated resource and bay management. It automates complete dealer workshop with processes like booking, inward, outward, item requisition and issue, billing under multiple service contracts and claim management.
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Features at a glance:
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Service Contracts
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Creation and maintenance of Service Contracts like warranty, free service, extended warranty, AMC, accidental repairs with details like items and jobs covered, time and usage limit etc.
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Service Booking
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Centralized or localized Booking with daily, monthly, weekly booking calendar.
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Inward and Outward
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Track product movement in and out of workshop for various reasons like test ride, outside job etc.
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Service Request
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Recording of customer complaint and job request with manual or auto estimate generation of cost and time from historical data.
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Job Card
| | Tracking of various activities performed under multiple service contracts in a workshop like resource allocation, job progress, stock request and issue, complaints, future advices etc. | |
Stock Requisition
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Creation of manual or auto Requisition for items from Service Request.
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Stock Issue
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Issue of stock against Requisition or Job Card.
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Service Bill
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Cash, Credit, Credit Card bill generation under various contracts like paid, warranty, AMC, insurance etc. | |
Delivery
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Recording of Item Delivery with checklist.
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Claims
| | Claim generation and reconciliation for various contracts like warranty, extended warranty, insurance, free service. | |
OnSite Services
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Creation of outward and inward with stock tracking, recording of jobs done onsite and billing.
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Planning tools
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Multiple Planning tools like Service Reminders, Targets, Service Feedback, CSI, vehicle Item History, Recall/ Refit management etc.
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Reports
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Reports on job card, items, jobs, repair type, claim etc. with summary on install base, customer, mechanic.
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Analytics
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Analytics with multiple years data on Resource Efficiency, Estimate Accuracy, Revenue Vs Resource Utilization and other Trend Analytics.
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Unique Highlights
|  | Comprehensive Item History from the point of purchase till last service performed, covering every individual service activity performed at each dealer location. | | Estimate, re-estimate and supplementary estimate of cost and time during job performance. | |
Job card with supplementary job card provides in depth cost center analytics.
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